Frequently Asked Questions
Everything you need to know about shopping with XDress.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned.
How do I find my correct size?
Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our chart to ensure the perfect fit for your body type.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products ethically sourced?
At XDress, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials to reduce environmental impact.